Help | Logon to NYCProperty


 Do I need to enroll?

 Enrollment is only required to access water bills. For all other  statements, it is not necessary to enroll.

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 How do I enroll?

 From the logon screen, click the Enrollment button to fill out  the required information.

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 How do I change my password?

 You have the option of changing your password.

 1. Click the "Change Password" button.
 2. Enter your Logon Id and current Password.
 3. Type a new password and re-enter the new password to      confirm.
 4. Click the "Change" button. Your new password will take      effect immediately.
 5. Once you have successfully changed your password, click      on the "Logon" hyperlink. You will be taken back to the      logon screen, in which you can logon using your new      password.

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 What happens if I forgot my password?

 If you have forgotten your password or your password is not  working for some reason, you can easily get a new one.

 1. Click the "Forgot your password?" hyperlink located at      the bottom of the Logon screen.
 2. Enter your Logon Id and the Password Reminder you      gave when you enrolled.
 3. Enter a new password and confirm by re-entering the new      password.
 4. Click the "Logon" button.

 You will be taken to your list(s) of accounts in the Accounts  List screen. Your new password will take effect immediately.  Remember your new password for future logons.

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 Who do I contact if I have a question for the Department  of Finance about my property?

 If you have a question for the Department of Finance regarding  your property, please click here to Contact Finance and select  an e-mail address from a list, which will specifically respond to  your inquiry.   (A new window will open.)

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 Who do I contact if I have a technical problem with this  application?

 If you are experiencing technical difficulties accessing  NYCProperty, please click here to Contact Finance.
 (A new window will open.)

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